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HASTINGS CITY BANK DEPLOYS YEAR TWO OF COMPLIANCE, TELLER & PLATFORM TRAINING FROM BANKER’S ACADEMY
(NEW YORK, NY) - October 19, 2009
Hastings City Bank has deployed its second year of Compliance, Teller and Platform training from Edcomm Banker’s Academy. Focus on Compliance, Take Charge! Achieving Teller Excellence and Achieving Platform Excellence will be hosted and maintained by Edcomm Banker’s Academy’s Learning Management System (LMS), Learning Link®.
Focus on Compliance, from Edcomm Banker’s Academy, is a computer-based, distance-learning program that can be delivered via Internet, Intranet or CD. The program teaches banking compliance in an interactive, self-paced format. Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA and Bank Bribery, among others. The program also includes a quick reference guide to all banking regulations, as well as a searchable library of reference materials.
Take Charge! Achieving Teller Excellence, from Edcomm Banker’s Academy, is a comprehensive program that gives tellers looking to obtain a job at a bank or further their careers the training they need to succeed. Take Charge! Achieving Teller Excellence provides an overview of the financial industry, prepares tellers to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Achieving Platform Excellence, from Edcomm Banker’s Academy, is a comprehensive program that gives platform professionals an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, teaches them how to sell those products and services and teaches the platform how to open new accounts and loans, process inquiries and other customer transactions.
Testing, tracking, administration, reports and certification are easily accomplished through Learning Link®, Edcomm Banker’s Academy’s full-featured LMS, which has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Founded in 1886, Hastings City Bank is dedicated to providing and maintaining excellent customer service at its six branch locations in Michigan and maintains assets exceeding $229 million.
The Edcomm Group Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
For more information, please contact:
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Linda Eagle |
